Shoop honored for national excellence
By Capt. Amy Mundell, 123rd Medical Group
/ Published January 23, 2010
KENTUCKY AIR NATIONAL GUARD BASE, LOUISVILLE, Ky. -- Col. Diana Shoop has been named recipient of the 2008 Brig. Gen. Donald Wagner Administrative Excellence Award, which is bestowed annually on a reserve-component Medical Service Corps officer for outstanding administrative contributions to the Air Force Medical Service.
Colonel Shoop, commander of the Kentucky Air Guard's 123rd Medical Group, won the national award in recognition of her outstanding achievements last year.
Among these, Colonel Shoop designed and developed a demanding but inspiring two-year preparatory initiative to ensure unit compliance for a scheduled Health Services Inspection. That program led to the 123rd Medical Group receiving the highest inspection marks in unit history.
In the spirit of the Kentucky Derby, the pre-inspection project was known as the "HSI Derby." Each duty section created a symbolic race horse to represent its progress toward completion of 13 "homework" assignments. The assignments were designed to move sections closer to the "finish line," representing total compliance.
Colonel Shoop also composed and published rigorous standards for medical ethics and the treatment of patients, as well as a Customer Bill of Rights to protect patient confidentiality and promote superior service.