Base 911 system offers fastest emergency response
By Lt. Col. Phil Howard, 123rd Airlift Wing Public Affairs
/ Published February 08, 2009
KENTUCKY AIR NATIONAL GUARD BASE, LOUISVILLE, Ky. -- Everyone knows to dial 911 during an emergency situation.
However, if you are on the base and use a mobile phone, there is a dilemma. The mobile phone will contact the city dispatch agency, which will route the call downtown and dispatch help from off-base.
Unfortunately in this case, base officials will not be notified, creating two issues.
First, in many cases, base emergency management personnel are available and can respond very quickly compared to city responders.
Second, city responders must gain access to the base and may be slowed down if proper notifications are not made.
To ensure the best emergency response, always try to use on-base 911. The on-base system calls in directly to Central Security Control, or CSC.
CSC will then make appropriate notifications to responding agencies. In the event you can only use a mobile phone and you're on base, follow up your mobile phone 911 call with a call to CSC using their administrative number, (502) 413-4477.
Some base locations, including the flightline, have dedicated Base Emergency Reporting Phones that are direct tied to CSC.
All you have to do is pick up the phone and wait for the CSC dispatcher to answer before reporting your emergency.
These procedures are put forth so that we may better minimize dangers and injuries to the members, contractors and visitors of the 123rd Airlift Wing.
Please call your base safety office, CSC or the fire department if you have any questions or concerns.